I developed these strategies during my 25 year career in law enforcement dealing with angry people on a daily basis. These techniques saved my life on several occasions. The strategies are simple, yet ...

Most of my work looks at how we can understand and manage our own experiences with anger. However, there’s another side to this, since we all have to talk to, or work with, angry people all the time.

We all know someone who seems to carry a storm cloud around with them, seemingly furious at the world. While it’s tempting to chalk it up to a short fuse or a bad day, there's often more going on ...

The last thing that most of us want to deal with is an angry person in our face. But chances are, sooner or later, it’s going to happen. So what do we do? And, maybe more importantly, what shouldn’t ...