Excessive Returns Are Cutting Into Asos’ Profits — Will Its New Policy Help or Hurt Its Bottom Line?
Like many fashion retailers that sell online, Asos has a returns problem. Not that the company would necessarily classify it as such (offering a generous returns policy boosts customer satisfaction, ...
Another weekend, another outpouring of outrage on social media. This time, the ire was reserved for online fashion brand Asos ...
Under the changes, set to come into effect on Tuesday (6 January), customers whose historical returns exceed 70% of the total value of their past orders will be exempt from the £3.95 fee if they ...
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Asos bans shoppers for 'too many returns'
Online fashion retailer Asos has shut down some customers' accounts and banned them for returning too many orders. The company said a small number of people's 'shopping activity' had breached its fair ...
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