The House of Lords is currently going through the Data (Use and Access) Bill line by line. There is much to mull on and amend. This week we considered automated decision-making (ADM). It has become ...

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So-called “automated decision-making” is being heralded as the next big thing — but it turns out that many consumers are disgusted by the idea of AI making choices for them. As the Electronic Frontier ...

As AI agents and automated decision-making (ADM) tools move into hiring, credit, insurance, and customer support, the legal stakes are rising fast. In this episode of Today in Tech, attorney Rob ...

Today’s attackers use automation and AI to behave like legitimate customers, while real customers absorb the friction.

Google has changed its terms to clarify that customers can deploy its generative AI tools to make “automated decisions” in “high-risk” domains, like healthcare, so long as there’s a human in the loop.

The automated logic behind many financial decisions — for example, decisions that determine whether a client is approved for a credit line — is hard-coded. Often, it’s not easily changed. If a head of ...

Forbes contributors publish independent expert analyses and insights. Bryce Hoffman writes about leadership, strategy, and decision making. Automation bias refers to our tendency to favor suggestions ...