Setting up a new billing system for Seattle City Light and Seattle Public Utilities customers took longer and cost more than originally estimated because of unrealistic scheduling and other factors, ...

The city of Philadelphia has restarted a troubled water billing system project after signing a contract for new software that will replace most of the Oracle Corp. applications it initially planned to ...

Customers helping to pay for a failed $38 million SunWater accounting project will be refunded after the organisation confirmed has cancelled implementation of the technology.

LAUREL, Md. — Imagine getting a water bill for thousands of dollars. Then, imagine trying to get someone from the water company on the line for some answers, only to be on hold for hours. That’s what ...

TONIGHT - THE FEDS ARE DEMANDING ANSWERS FROM THE CITY OF JACKSON. A FEDERAL SUBPOENA TARGETS A NEARLY 90 MILLION SETTLEMENT RECEIVED FROM SIEMENS INDUSTRY INC... AFTER A FAILED WATER METER AND ...

After three years of work and $18 million spent, Philadelphia still has not deployed a water billing system for its half-million customers and is now working with Oracle Corp. — the major vendor ...

Any business interested in growth needs to automate. In today's connected world, digital workflows and machine learning are streamlining business and transactional processes, making them more ...

In the age of e-commerce and higher customer expectations, billing for goods and services is going through an ongoing transformation. In my experience as CEO of a company that offers billing solutions ...