SS Support Network provides round-the-clock inbound and outbound call center services across the United States, ensuring no missed calls, no service gaps, and no disruption to patient care. Every call ...

As proactive contact becomes an integral part of customer care, the lines between outbound and inbound customer communications in the contact center are blurring, and this convergence is only going to ...

The sales team is primarily responsible for reaching your company's sales targets. Others would agree that they keep businesses afloat. Led by outbound call center solutions, a sales team can improve ...

5 Types of Call Centers to Attract and Serve Your Customers Your email has been sent Discover how you can leverage different types of call centers to improve customer support and enhance operations.

Outbound call centers can be broadly classified into two distinct types based on the nature of the calls being made. In each classification, the agents are either mostly engaged in campaign management ...

Greenville, SC / ACCESSWIRE / October 3, 2015 / Inbound call center and fulfillment center Direct Outbound announced the plans to add another Greenville site to its rapidly expanding business.

Designed for customer service, help desks, or sales teams, Cyber Acoustics AC-204USB and AC-104USB headsets are perfect for demanding environments By 2027 the call center industry is expected to be ...

Are you an online retailer looking for a team of subject matter experts and sales agents that can help improve customer satisfaction and turn your company’s customer support from a cost center to a ...