At Becker’s 12th Annual CEO + CFO Roundtable, Tessya Federico, director of healthcare partnerships at EliseAI, discussed the transformative potential of conversational AI for healthcare call centers.
Growth in global nurse call systems market is driven by hospital and long-term care adoption focused on faster response times, digital healthcare integration and workflow efficiency.Hyderabad, India, ...
AI patient communication company Parakeet Health picked up $3 million in seed funding, led by Canvas Ventures, and inked multiple new provider deals. Parakeet is a pre-series A company, led by health ...
Patients and caregivers call hospitals for many reasons, including to make an appointment, inquire about a loved one’s condition, ask for a prescription refill, get directions, or in a medical ...
Few people would rank healthcare at the top when it comes to overall customer service and communication. Communications can still be a very clunky experience as patients often face a maze of ...
At its core, healthcare is a people business. When organizations listen to patients and act on what they hear, they build trust and create a culture of continuous improvement. Providers that deliver ...
“Your patients are accustomed to high-end retail experiences, so be like Amazon!” Every now and then, the healthcare industry makes these types of lofty proclamations, and it usually comes without ...
Communication is the backbone of society. It allows us to connect and interact with others, share information, and build relationships. Conflicts arise, relationships break, and efficiencies fly out ...
Okay, so my aunt had surgery last spring. Hip replacement. She was in the hospital for about four days. I visited her a ...
In an age where Zoom conferences and electronic communication has become the norm, Steven Katz, DMD, still believes there is plenty of power in a personal phone call. With his practice on Long Island, ...
Each monthly installment examines an individual aspect of these crucial conversations, including building trust, responding ...