The best cloud CRM software is particularly well suited to some of the most useful features of CRM solutions. By tapping into the benefits of cloud storage, CRM tools can be applied to even the ...

There’s little question for most companies whether they will use cloud-based CRM solutions. Even before the pandemic made on-premises installations of CRM or other software much more challenging, ...

SAP has always been a leading provider of CRM software. However, SAP’s strategy has shifted toward a software-as-a-service (SaaS) model through which it plans to close the gap between its offerings ...

Oracle (ORCL-1.3%) has acquired BigMachines, a developer of cloud-based software that automates the creation of complex price quotes for sales teams. Terms are undisclosed. (PR) BigMachines' software ...

Salesforce CRM and ServiceNow NOW are two of the most important enterprise cloud software companies, helping large ...

ProTracker Cloud builds on the firm’s ProTracker Advantage product, a practice management program, by providing a hosted solution including the ProTracker Advantage CRM, Microsoft Office 2007 (MS Word ...

No matter how hard you work, you can’t succeed in the small-business world if you don’t put your customers first. But making the most of customer relationships isn’t easy. Keeping your clientele ...

CRM is a tool that allows you to provide a better customer experience. It brings all information to one place, making it easier for you to personalise your messaging and offerings. In addition, CRM ...