Costco boasts one of the most loyal customer bases in the retail industry. The company is getting a new CEO, but it likely won’t impact consumer behavior as membership renewals sit at 94%, Forbes ...

One Costco letter sparked 25,000 upvotes and revealed why shoppers trust the retailer more than almost any other.

CENTERVILLE — Longtime Costco customer Leronda Jackson was offended Wednesday when an employee at the retailer’s Centerville store claimed Jackson’s face didn’t match the one on the back of her ...

A viral video of a Costco customer returning a couch purchased over two years ago sparked online discussion about the wholesale retailer’s return policy and whether customers are abusing it. A woman ...

A Canadian Costco customer used a misprinted price tag for chicken drumsticks to send a political message on social media, and the video has gone viral. "This is for anyone thinking of moving to ...