FLORHAM PARK, N.J., Oct. 30, 2023 (GLOBE NEWSWIRE) -- Conduent Incorporated (Nasdaq: CNDT), a global technology-led business solutions and services company, today announced Conduent CXNow, a digital ...

Bright Pattern is an ideal addition to our existing partner ecosystem. The innovative AI-powered platform enables us to ...

American Fork, UT, United States, March 24th, 2026, FinanceWireROI CX Solutions announced the expansion of its AI-driven ...

The partners who adopt this are going to step ahead of everybody and become the dominant players,’ says VistaXM founder and ...

There has been a significant increase in CX automation adoption among manufacturers, especially in customer service delivery, rebate management, IVR deflection and predictive analysis. As a disclosure ...

CHICAGO--(BUSINESS WIRE)--S-NET Communications, a leader in cloud-based business communications and networking services, today announced the launch of S-NET Engage, a comprehensive, multi-flow contact ...

SAN FRANCISCO and FLORHAM PARK, N.J., Feb. 07, 2023 (GLOBE NEWSWIRE) -- Organizations have a new option for meeting consumer expectations for excellent customer service with an enhanced Conduent ...

ibex, a global leader in business process outsourcing and AI-powered customer engagement solutions, has been awarded the Customer Experience Innovation Award by TMC’s CUSTOMER Magazine for its ...

With a solid solution, manufacturers stand to gain much greater long-term value from improved customer experience (CX). However, the difficulty in quantifying the greater value at play is a major ...

Taking Microsoft Teams to the next level, Intermedia’s addition of Contact Center to its existing Unified Communications integration unlocks a new standard for seamless collaboration and exceptional ...

The integrated solution will help large organizations to deliver seamless, intelligent, and AI-powered customer experiences. The joint offering integrates the Five9 AI-Infused Intelligent CX Platform ...

LONDON--(BUSINESS WIRE)--Talkdesk®, Inc., the global customer experience leader for customer-obsessed companies, has been chosen by Travelopia, the world’s largest collection of specialist travel ...