Within the franchising industry, the bedrock of success is the unwavering loyalty and trust of customers. Much of a company’s business tends to come from its existing customers, so it's important to ...

Dealership success increasingly depends on combining strategic vehicle acquisition, transparent pricing, and effective ...

LONDON--(BUSINESS WIRE)--A new international research study conducted by Valuedynamx, a Collinson company and leading global provider of curated, data-driven purchase rewards, highlights ripe ...

It’s a new year. Time to reconsider our priorities, set better goals and achieve more. Perhaps your priorities are similar to last year, but you want to make more progress toward your customer ...

Successful business development teams know they need to strike a balance between chasing new account leads and nurturing existing brand loyalty. The right approach must consider both elements as key ...

Your frontline teams are your brand. They influence satisfaction more than any marketing campaign ever will. But they can't ...

TROY, Mich.: 20 Aug. 2024 — Even in an environment of rising rates in which 36% of small business owners have experienced premium increases during the past year, overall customer satisfaction, loyalty ...

TROY, Mich.: 21 Sept. 2023 — In the modern customer service environment, easy and frictionless make for a winning combination, but engaging with customer service can feel like way too much work for ...

Increase repurchases and repurchase velocity: Reshop's in-app experience helps retailers incentivize new purchases, accelerating repurchase velocity and improving customer loyalty.

The EV race is on with OEMs across the globe competing with electric car giants such as Tesla and BYD. However, many companies face issues when it comes to navigating customer loyalty, meeting ...

In today’s fiercely competitive retail environment, effectively managing price perception is crucial to customer satisfaction. In an era where consumers are more informed and more selective than ever, ...

Hays Travel has been ranked as among the best UK companies for customer satisfaction. The UK’s largest independent travel ...