SDxCentral

ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences

The two companies will integrate Genesys Cloud with ServiceNow Customer Service Management (CSM) to deliver a turnkey, AI-powered solution for customer service and support in the contact center and ...
Morningstar

Careington Implements Cognigy's Voice AI Solution to Elevate Customer Service Capabilities

Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver ...
PR Newswire

Bucher + Suter Introduces b+s Elevate: The Comprehensive Customer Communication Suite Built for Salesforce with Webex Contact Center

Delivering a seamless contact center experience within Salesforce by combining the power of Service Cloud Voice and Cisco Webex with Bucher + Suter's industry-leading integration expertise. Building ...
CMS Wire

ServiceNow and Genesys Announce Strategic Partnership to Elevate Customer Experiences

The two companies will integrate Genesys Cloud with ServiceNow Customer Service Management (CSM) to deliver a turnkey, AI‑powered solution for customer service and support in the contact center and ...