As new as building out conversational experiences are, tried and true software development practices still apply. Today, conversational experiences such as voice assistants and chatbots are ubiquitous ...

The Instructional Design and Development (IDD) team collaborates with instructors and staff to imagine, design, and realize ideas that transform and enhance the learning experience. The Course ...

Information systems have evolved from utilitarian data‐processing mechanisms into multifaceted platforms where user experience (UX) is paramount. The integration of user‐centred design with ...

Tech leaders who maximize developer satisfaction and minimize frustration reap the rewards in hiring, retaining, and delivering results from their dev teams. About a decade ago, I was a CIO evaluating ...

The importance of investing in a comprehensive UX process The essential steps in a comprehensive UX process Forward-thinking companies are embracing user experience (UX), but it can be challenging to ...

Imagine your team is embarking on a new project. The product team hands over user stories and wireframes, neatly packaged, and everyone seems satisfied. The requirements appear clear enough; no one ...