This systematic review found that studies of case management interventions have adequate quality and, in many cases, show cost-effective or even cost-saving results. Results: A total of 29 studies ...

When embedded within a case management framework, Agentic AI can detect subtle anomalies, highlight inconsistencies, and surface patterns traditional systems miss.

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Les Masterson is a deputy editor and insurance analyst at Forbes Advisor. He has been a journalist, reporter, editor and content creator for more than 25 years. He has covered insurance for a decade, ...