"I think Mark is doing the right thing by going into rehab," Tim Gordon, vice president of an online concierge service, typed quickly to a friend. Sitting at his office computer, Gordon was ...

Google this week is expected to introduce its own instant messaging system that may be compatible with third party services such as Apple's iChat. Citing sources "familiar with the service," the Los ...

A recent report from Burton Group, "Instant Messaging: It's Not Just Idle Chatter," has highlighted the necessity of creating policies to govern the use of instant messaging (IM) within a company.

Even though more knowledge companies are pushing for a full-time return to the office for their staff, collaboration challenges are becoming a major focus, with leaders struggling with collaboration ...

(Reuters) - Russia's communications regulator has blocked instant messaging platform Discord for violating Russian law, the TASS news agency reported on Tuesday, making the San Francisco-based company ...

You probably think of instant messenger (IM) as an informal communications channel mainly used by teenagers – and you would be correct to do so. But despite limitations, a growing number of B2B ...

Engineers at NTT Communications have developed a secure instant-messaging system that supports logging and archiving of messages to satisfy compliance regulations and can interact with some ...