As they say, you manage what you measure. Accordingly, an entire industry has developed around performance measurement and performance management. Popular tools include the Balanced Scorecard, ...

Performance management is an integral part of the workplace as it provides a platform for supervisors and managers to measure employee performance and determine whether employees are meeting the ...

The premise of my blog posts on SSIR is that measurement is underappreciated as a tool to manage and continuously improve performance. Nowhere is this more evident than in the lack of freely available ...

Most senior leaders are where they are because they understand that enabling their staff to perform at their best matters much more than anything they can accomplish alone. While all managers engage ...

When a manager can accurately measure his organization's performance, he is able to identify deficiencies in the organization and correct them. When the deficiencies are dealt with efficiently, then ...

Learn about the direction performance management is heading and how the most effective trends can help manage your team.

Internal and external trust have a measurable impact on the financial performance of all organizations. By internal trust, I am of course referring to the trust employees have for each other and for ...

Without metrics to track performance, marketing and business plans are ineffective. Businesses need to know which success factors require measuring, and they must understand the differences between ...

Workplace culture — where employee behavior meets business outcomes — changes constantly. Think about it: as employees come and go, each brings or takes their beliefs and behaviors. As company or ...

You’re investing your money, your time, your reputation in worthwhile causes, but are you really making a difference? Organizations talk a lot about the work they do and number of lives affected, but ...