Dr. Lloyd Minor is frustrated. As dean of Stanford University Medical School, he says he can handle the constant cascade of large-scale challenges that come with his job. But what flummoxes him — drives him crazy, in fact — is something that occurs on ...

Your guide to getting medical records and documents from one doctor’s office or clinic to a new healthcare professional. This can be a multi-step process that isn’t always as easy as it may seem. If you come to a time when you’re changing doctors or ...