A new cloud-based knowledge management solution within the Oracle Service Cloud is has been launched to help organizations deliver a better customer experience, while reducing overall customer support ...
Oracle acquired Stellent's content management system in a US$ 440 million deal that closed in December of 2006. Since then Oracle has integrated the Stellent assets into the Oracle Fusion Middleware ...
Forbes contributors publish independent expert analyses and insights. Chief Analyst & CEO, NAND Research. In an era where artificial intelligence is reshaping industries, Oracle has once again ...