A telephone answering service business requires very little equipment to start, and can be run from your home. The telephone is still an essential business tool, and business professionals rely on ...

The way your employees answer the phone could have an effect on whether the other party decides to do business with your company. It's inappropriate for someone at your company, even if it's a small ...

Thanks to modern communication technologies, such as cell phones, voicemail, voice recognition, email, and instant messaging, to name a few, switchboard operators including telephone answering ...

The only talents needed to start a home based telephone answering service are a pleasant telephone manner and excellent communication skills. Business owners, professionals and sales consultants are ...

While a virtual receptionist or call answering service can be a smart way to outsource a distracting aspect of business administration, some advisors may find that their client base simply expects to ...

A few years ago, I was working with a mid-size restaurant group that had grown fast: six locations, steady traffic, and a solid reputation. But the call handling? It was chaos. Hosts were juggling ...

Small retail- or service-based businesses often spend time–or money–fielding mundane phone calls. Where is the store? How do I get there? When does it close? Are there any current promotions? If this ...

It is since then the easiest and fastest method to solve a customer’s query. But with the advent of time, a much-modernised telephone answering service has changed the older face and has already ...

Natalie Ruiz is the CEO of AnswerConnect, an award-winning executive, and an event and workshop speaker. To continue reading this content, please enable JavaScript in ...

RICHARD DUNCAN: With modern-day technology, people expect quick responses to their emails and phone calls. This means that small businesses, all too often, are forced to rely on themselves to answer ...