The Red Coats are coming. Delta's Red Coats, that is. Delta Air Lines has already brought back its roaming über customer-service agents in two airports -- Atlanta and New York's Kennedy -- but is ...
Delta Air Lines is bringing back the Red Coats, and it hopes they'll make more than a sartorial statement on Hartsfield-Jackson International's terminal and concourses. Red Coats are the "best of the ...
In the midst of an air travel slump, Delta Air Lines is rolling out a customer service initiative it hopes will set it apart as it melds with Northwest Airlines to create the world’s largest carrier.
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