Retaining existing customers is essential for small and mid-sized businesses where resources are often limited and every loyal customer can have a disproportionate impact on profitability. While ...

Dallas, Texas, Aug. 14, 2025 (GLOBE NEWSWIRE) -- ABC Fitness, the leading technology provider for fitness businesses worldwide, today announced the launch of Click2Save, a purpose-built member ...

In times of economic strain or technological upheaval, it can be common for leaders to suggest that any role can be backfilled if employees don’t keep up. But if a CEO told me, “I don’t care if people ...

VIRGINIA BEACH, Va., Oct. 15, 2025 /PRNewswire/ -- LoanCare®, a leading national mortgage subservicer, today announced two new enhancements to its suite of digital retention tools that will give ...

Business Journals Leadership Trust is an invite-only network of influential business leaders, executives and entrepreneurs in your community. To continue reading this ...

One in every two employees struggles with at least one eye issue, according to research performed by VSP in partnership with Workplace Intelligence in early 2024. That means if you were to have a ...

Product returns are unavoidable in e-commerce. But how you handle them is what separates a one-time buyer from a lifelong customer. Today, a convenient return policy isn’t a perk; it’s the price of ...

In a competitive economy, retaining customers requires creative, personalized strategies. Here’s how small businesses can ...