Many people don't take well to the term “healthcare consumer,” or have expressed that they prefer to be referred to as a patient rather than a consumer. But in the U.S., it’s a plain fact that people ...

We’ve been hearing the word “consumer” pretty regularly from the elected officials who, amid an existential insurance crisis for Louisiana homeowners, are working to give the companies that might ...

Joel Miller explains the difference between a customer and a consumer: Words like consumer or customer have deeper meanings than our offhanded ways of tossing them about might indicate. Those deeper ...

One of my New Year's resolutions is to stop referring to myself as a consumer. The idea for the resolution actually came from reader Tom Krohn, who suggested that it's not just the country's spending ...