Professionals are pinning some of their biggest AI aspirations on improved productivity and efficiency, which could bring benefits to their own employees and to their customers. According to a recent ...

Honestly, we've had some virtual assistants at this point, who have even helped stand up de novo practices. So really brand ...

This is the last of a three-part series examining how companies are transforming their customer experience strategies through the use of technology. The first article in the series is about the use of ...

Are you looking to get hired as a virtual assistant? Today, I have a list of five companies that need the help right now and are actively advertising their job openings! A virtual assistant, also ...

The post Virtual Assistant Delivered Every Task Perfectly, But When Their Boss Began Deducting Their Hours For No Reason They ...

InteliWISE, creator of award winning Virtual Agents, has released its plugin for WordPress, one of the global leading CMS systems. These virtual assistants provide 7/24 active assistance to customers ...

In the 1990s, contact centers started to “meet customers where they were,” defined by agents learning how to better handle phone calls, said Rob McDougall, Upstream Works CEO. By the 2000s, chat and ...

Mercedes says its virtual assistant transforms the "car-driver relationship." The artificially intelligent computer KITT from "Knight Rider" could do it all -- drive solo, speak to humans, land quips ...

For as "smart" as our phones are supposed to be, they're not very good at getting things done on our behalf. But that's about to change, according to Qualcomm. During its annual Snapdragon Summit, the ...

CINCINNATI--(BUSINESS WIRE)--When Fifth Third launched its mobile app virtual assistant Jeanie in May of 2020 she had the ability to understand 35 different customer intents – what they are asking for ...