ISPs connect consumers to the internet using technologies like DSL, cable, and fiber. Choice of ISP depends on location, needs, and the services offered. ISPs face challenges like infrastructure costs ...

From the flood of e-mail I’ve received, it seems my recent column defining a Tier 1 ISP struck a nerve with readers of this newsletter. My original column, prompted by a reader query, defined a Tier 1 ...

If your internet suddenly slows down in the middle of a Netflix marathon, you might be dealing with ISP throttling. And yes, this can still happen, even with net neutrality regulations back in effect.

Although a VPN encrypts your traffic and hides much of your online activity from your ISP, it’s a common misconception that it makes you completely invisible. Even with a VPN active, your ISP can ...