When it comes to automotive service facilities, Consumer Reports members prefer independent shops—and, in some cases, chains—over dealerships, according to our annual survey. The survey results show ...

Where should you take your car for maintenance and repairs: the dealership, a car repair shop—or somewhere else? The answer: It depends on more questions. What’s broken? How old is your car? Is it a ...

Whether you need a tune-up or a new timing belt, when the repair shop tells you how much the job will cost, most of us have ...