The Trump administration finalized a new policy on Thursday giving the president the power to fire or discipline as many as ...

Operator: Good day, and welcome to the eGain Fiscal 2026 Second Quarter Financial Results Conference Call. [Operator ...

These fraudsters need to be taught a lesson.

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

A fraud probe involving millions of dollars lost by victims in Maryland and across the U.S. leads to call centers in India.

As Middle Tennessee enters another day of winter storm recovery, officials added 3 more deaths to the state toll and they're ...

This toolkit is designed to help state and county agencies, advocates, and other stakeholders implement telephonic signatures ...

The judge condemned the agency for disobeying directives stemming from its aggressive crackdown in the state. In a separate case, Trump administration lawyers argued that the surge of agents there was ...

A senior Border Patrol commander and some agents are expected to leave Minneapolis as early as Tuesday, a person familiar ...

Two people were taken to the hospital following a fire in Bell Township, Westmoreland County, on Sunday.

An ambulance sustained damage after officials said it was involved in a rollover crash while responding to an emergency in ...