Publix is generally considered a customer-friendly chain of grocery stores, but what happens if you try to return an item ...

Amazon is refunding nearly $1 billion to customers - are you eligible?

The lawsuit, filed in 2023, alleged that Amazon caused "substantial unjustified monetary losses” for consumers who returned ...

Valve says it has to ‘revisit’ its shipping schedule and pricing plans for the Steam Machine, Steam Frame, and Steam Controller.

Amazon has agreed to pay $309 million and provide other benefits in a class action settlement with customers who claimed they ...

Fornstrom concludes that e-commerce returns in Phoenix are not just about resolving problems, but about improving the overall business. From policies to reverse logistics systems, every detail shapes ...

The post-peak returns surge is inevitable. Every year, retailers and e-commerce brands brace for the January reckoning —when holiday returns flood warehouses, margins shrink, and balance sheets take a ...

More than 4,100 Xcel customers remained without power as of 1:30 p.m. Monday in south Boulder and parts of Boulder County.

The post has sparked a heated debate on customer safety, data privacy, and platform accountability.

On July 25, 2022, in Chongqing, located in southwestern China’s Sichuan province, a video recorded an unexpected moment at a food stall. A chef was preparing flying pancakes and tossing dough into the ...

Swiggy has reached out to the customer but has not yet publicly detailed whether the delivery executive violated company ...

Amazon will pay $309 million to settle a class action lawsuit filed in 2023 that accused The Everything Store of wrongly ...