Loop AI has raised a $14 million Series A round as it looks to expand its footprint in a restaurant technology market ...

Competitor airlines have long rewarded their most loyal customers with one-off upgrade certificates into lie-flat seats. And ...

Discover 7 proven strategies for Customer Relationship Management For E-commerce—backed by data, real-world case studies, and actionable implementation steps to boost retention, LTV, and revenue in ...

Discover 7 proven strategies for CRM and ERP integration for supply chain optimization—backed by real ROI data, architecture insights, and implementation roadmaps to boost efficiency by 40%+.

As AI becomes more autonomous, customer experience depends on orchestration, governance, and systems that can act reliably at scale. The post The age of agentic CX: Why orchestration matters appeared ...

As retailers continue to struggle with fragmented CRM, CDP and marketing systems, Socialhub.AI positions its AI-native CIP as ...

Discounting has intuitive appeal. In a crowded market with shrinking discretionary budgets, deals cut through the noise.

SPLICE Software, an award--winning provider of AI--powered customer engagement and omnichannel communications solutions, marked a landmark year of growth in 2025, driven by enterprise--grade ...

This guide breaks down subscription commerce, including models, pricing strategies, tech stack, fulfillment realities, and retention tactics.

By combining direct consumer feedback (surveys) with online conversation monitoring, a brand tracking software helps ensure ...

The most advanced organizations are using adversarial simulation to stress-test AI against edge cases, confusion, and hostile ...

For much of the past decade, restaurant technology vendors have promised operators a “single view of the guest.” In practice, ...