Remote work is no longer a niche perk, and a detailed study on hybrid work found that some employees will trade up to 25% of their pay just to secure flexible, remote or hybrid roles. For people ...

PICATINNY ARSENAL, N.J. - Army Community Service (ACS) officials at Tobyhanna Army Depot in Pennsylvania teamed with Picatinny Arsenal counterparts to brief the Office of Personnel Management’s (OPM) ...

Janay Reece came back home to Baltimore to join WJZ in August 2023. Before coming back to the Charm City, Janay was a morning anchor and reporter for WDBJ7 in Roanoke, VA. She joined the WDBJ7 morning ...

Nvidia and xAI said that a large data center facility being built in Saudi Arabia and equipped with hundreds of thousands of Nvidia chips will count Elon Musk's xAI as its first customer. Musk and ...

HUNTINGTON, W.Va. (WSAZ) — The Amazon Customer Service Center in Huntington will close next spring. An Amazon spokesperson said “the customer service associates based out of our Huntington site are ...

President Trump explained the order by saying other, unnamed nations were testing their own nuclear weapons, even though no country has tested since 2017. By David E. Sanger and William J. Broad David ...

MAULDIN, S.C. (WSPA) – Due to the COVID-19 pandemic, the Samsung call center in Mauldin had to go remote years ago, but today, the city is welcoming the company back to the area. It’s on Brookfield ...

I would rather talk to a person than an automated customer service call. I strongly dislike the menu option recording that says, “press 1 if …, press 2 if …, press 3 if … “ Almost 4 out of 5 customers ...

Security researchers at two US universities were able to intercept T-Mobile customer call and text data from completely unencrypted satellite communications. Researchers were also able to eavesdrop on ...

NEW YORK (AP) — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information ...