The European Securities and Markets Authority (ESMA) published its second thematic note on sustainability-related claims (Second ESMA Note) on ...

Several decades and thousands of emails later, Naomi Baron can still pinpoint the moment she first encountered what has since become the cockroach of email openers—indestructible, omnipresent, and ...

Long before it became the beige wallpaper of modern communication, “I hope this finds you well” was a standard part of letter-writing conventions. One Civil War soldier, for example, began a letter ...

There are reports that a legitimate Microsoft email address—which Microsoft explicitly says customers should add to their ...

Cold calling isn’t dead, it’s just evolved. While digital channels dominate modern sales conversations, picking up the phone ...

The best email encryption software can prevent hackers from scraping your emails for company contracts, financial records, and workplace credentials.

GM CEO Mary Barra personally answers every letter she receives, seeing it as a vital link to customers and a practice that ...

User data is increasingly used to train AI models—often without users realizing it. Google automatically opts Gmail users ...

I spoke with Gmail VP of Product Blake Barnes to better understand Gmail's latest AI updates. Behind them lies a much larger idea.

From the Department of Bizarre Anomalies: Microsoft has suppressed an unexplained anomaly on its network that was routing ...

An example of what variable speed limit signs look like above a highway in Washington. Courtesy of the Washington State Department of Transportation When icy conditions led to a 133-car pileup on ...