First steps if your Surface Pro Keyboard or Type Cover doesn't work To try to resolve these issues, you can begin by following the steps below to get the latest updates, detach the …

Disconnect your Surface from any power source and remove the Surface Pro Flex Keyboard. Inspect for any debris, damage, or obstructions that could prevent a proper connection.

To recharge Surface Pro 13-inch Flex Keyboard, simply reattach to your Surface Pro. To check the battery level, view the Surface Pro Flex Keyboard in the Surface app.

Learn how the service process for Microsoft Surface works and how to request service online if your Surface needs repair.

If your pen isn't charging in a Surface Pro Keyboard storage tray or with the Surface Slim Pen Charger, you might need to update its firmware. You can quickly check the health of your …

If your Surface or Microsoft mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here …

Learn how to update your Surface Pro 12-inch Keyboard and Surface Pro 13-inch Flex Keyboard to keep it performing at its best.

Learn how to fix problems detaching, attaching, or typing with your Surface Book keyboard

Learn how to use your Surface Keyboard, including how to pair it via Bluetooth, customize settings, and check battery status.

Access, download, or run the Surface app and the Surface Diagnostic Toolkit to help find and solve Surface problems.