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  1. Sentiment Score: How to Calculate, Benchmark & Use It

    May 14, 2025 · What is a sentiment score? A sentiment score is a numerical rating that represents the overall sentiment or emotion expressed in a piece of text. In other words, it tells you at a glance how …

  2. Sentiment Score: What it is & How to calculate it? - Responsly

    Mar 11, 2024 · A sentiment score often called a sentiment analysis score, is a metric for measuring customer sentiment. It is essentially a numerical representation indicating the emotional impact of …

  3. About Sentiment, Engagement, and the Read Score

    Sentiment measures how positively or negatively attendees are feeling throughout a meeting. Read analyzes both facial and verbal cues from attendees to determine whether they are expressing …

  4. What is a Sentiment Score? - NiCE

    Sentiment score is measured based on the frequency of positive and negative language used by customers during their interactions. If the sentiment score is below 50%, it indicates that the …

  5. Sentiment Score: What It Is and How to Calculate It - AlphaSense

    What Are Sentiment Scores? Sentiment scores are the measures of how positive or negative the tone of a particular transcript is. Their accuracy and reliability is strongly dependent on the caliber of the AI …

  6. What Is Sentiment Score & Why Brands Prioritize It | Birdeye

    Dec 11, 2025 · A sentiment score is a numeric value assigned to a piece of text, such as a review, survey response, or support message, that reflects the emotion expressed in it.

  7. Sentiment Analysis: Turn Insights into Action | Sprout Social

    Dec 17, 2025 · Sentiment scores are calculated in percentiles to give you the overall score of your brand, product or customer experience data. Learn more about the advancements made in …

  8. Sentiment Analysis Score - TAGLAB

    Dec 23, 2024 · In this long-form guide, we’ll explore what the Sentiment Analysis Score (SAS) is, why it matters, and how you can optimize it for long-term success. At its core, the Sentiment Analysis Score …

  9. Sentiment Analysis - Qualtrics XM

    The Sentiment Score is a -2 to +2 score for the sentiment of a comment. For example, a very positive response such as “I love Love LOVE YOUR COMPANY!” would score a +2.

  10. Sentiment Score | Overview | FreeText AI Documentation

    A Sentiment Score is a cumulative metric that encapsulates the overall emotional resonance of customer feedback. It considers all relevant customer feedback, calculating an aggregate score that …